Darcy Byrne, Director of Operations
What is my favorite company value? Team. As a whole, All-Terrain has created an atmosphere where I hope everyone feels they are an important part of the team. Without a strong team we would not grow as a company. The willingness for members of All-Terrain to welcome in new members has become very inviting over the years and I am proud to have been a part of that. The three other values are major factors, but I feel team is where All-Terrain originated from!
Brad Bateman, Landscape Maintenance Division Leader
Certified Arborist and Master Gardener
What is my favorite company value? Customer Experience. When a customer calls All-Terrain asking for a service, I enjoy being a part of a team that performs the requested service beyond the customer’s expectations. It’s also great being able to be a part of the final process of sending an accurate, timely invoice and making sure everything was done to All-Terrain’s standards.
Ben Full, Irrigation Division Leader
Certified Hunter Industries Technican
What is my favorite company value? Customer Experience. I believe this value is the most important one that we have at All-Terrain because all the other values help in supporting what the customer sees and experiences when working with All-Terrain. I want to give the customer the best possible experience when working with a contractor and have the customer be happy when our job is done.
Kristofer Knutson, Large Commercial and Weed Abatement Division Leader
What is my favorite company value? Being Real. Communication is essential in the fast-paced environment we work in. All-Terrain wouldn’t be able to function on the level we need to succeed without honesty. It is reassuring to know that our team has been trained to be real with each other and to be real with our customers. And to be real with you, one of my reasons for choosing this value is because I didn’t want to pick the same answer as Darcy, Brad, or Ben.
Matt Langemo, Customer Relations Manager
My favorite value is “Customer Experience”. It is our focus on the entire customer’s experiences that separates us from other companies. We want customers to feel we’re easy with whom to do business and comfortable working with us. It’s why we give our team uniforms. It’s why we brand our vehicles. It’s why we prohibit smoking and swearing. It’s why we have an online portal through which customers can see the services for which they’re registered, pay their bills, and rate us. It drives about everything I do!